How to request a refund for a Valorant skin

By Fariha Bhatti


Nov 24, 2022

Reading time: 2 min

Valorant skins are expensive, but Riot Games is confident enough in the designs to accept refunds if you don’t like what you purchased. 

Some Valorant skins are relatively affordable, but the good ones can cost an arm and a leg. Riot charges for in-game sound elements, variants, VFX, kill banners, and more. Weapon skins don’t necessarily improve gameplay, but players often find that some aspects of a skin feels off. It could be the sound element, weight, and just distracting animations. These are the things that can’t be weighed from a short trailer. 

Fortunately, there’s always an option to refund a skin in Valorant, but a few conditions apply. First of all, only items purchased within the last 14 days are eligible for a refund. Secondly, your skin should be untouched and unused. Meaning no upgrades and variants should be unlocked. Lastly, the item should not be in Riot’s list of non-refundable cosmetics, which is as follows. 

  • Used Weapon Skins
  • Upgraded Weapon Skins
  • Used In-Game Content (Gun Buddies, Player Cards, etc.)
  • Character Contract Levels
  • Weapon Skin Levels
  • Weapon Skin Bundles
  • Premium Battle Passes
  • Premium Battle Pass Levels
  • Radianite Points

How to refund a skin in Valorant? 

Frenzy skin in Valorant

You can only get a refund on unused, base-level weapon skins purchased within the last 14 days. Upgraded or used weapon skins and weapon skin levels cannot be refunded. Here’s how.

  1. Go to the Valorant Support Refund Article.
  2. Select the log-in button at the bottom of the page.
  3. Sign in with your Valorant Account.
  4. Click the Get My Order History option.
  5. All of your refundable content will be displayed here. Click on the red Refund button next to the item you want to return. 

This is how skins are refunded in Valorant. You can request a refund for unused VP by submitting a ticket. Cash refunds are available for 14 days after a transaction as long as the VP wasn’t spent.