How to refund Pokemon Scarlet or Violet?

By Melany Moncada


Dec 8, 2022

Reading time: 1 min

The list of bugs in Pokemon Scarlet and Violet keeps growing. The current state of the game is making players regret their purchases. If you are one of the unsatisfied customers, here is how to refund Pokemon Scarlet and Violet.

Pokemon Scarlet and Violet is simultaneously the most successful and worse release by Pokemon. The game sold over 10 million copies on the first weekend but also has the lowest ranking in the franchise, with 2.9 stars on Google.

The reason for the poor reviews is the hundreds of bugs that players have found in the game. Some believe that the issues are caused by the Nintendo Switch and the low capacity of the device. However, it’s been proved that it has more to do with the game itself. Players believe that Game Freak rushed the release of the game, which led to a poor product.

Patch 1.1 went live, addressing some of the bugs found in the game. The experience is smoother, but the game is still far from perfect.

How to refund Pokemon Scarlet and Violet

Owners of physical copies can return them to the stores and get their money back. Those who acquired digital copies through the Nintendo eShop will have a harder time trying to return the game.

The Terms and Conditions are clear, all purchases through the Nintendo eShop are final until now. According to some players on Reddit, their refunds have been approved.

Players can contact Nintendo Customer Support through a live chat, a phone call, or a text. Regardless of the method of communication chosen, the most important part is to present the complaint as thoroughly as possible. Each case and support agent are different, success is not guaranteed.

The refund could be approved on the spot or take from one to three days to get an answer.


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