We’d been looking for our next favorite sweepstake site before running into BigPirate and it has been an amazing journey since then. Aside from its over 3000 casino-style games, this BigPirate review also covers our overall user experience.
For context, new players are greeted with 20,000 Gold Coins, 2 Diamonds, and 2 Rum, without needing any bonus code. Even at that, the site also features a robust VIP program and regular bonuses that you can enjoy. Later on, we’ll break down several sections of the site, including its supported payment methods, security information, and customer support experience.
- BigPirate welcomes new players generously
- BigPirate customer support experience
- BigPirate supported payment methods
- Our BigPirate mobile experience
- Overview of BigPirate safety and security
- Let’s explore BigPirate’s game collections
- Does BigPirate offer a VIP program?
- A quick summary of our BigPirate review
- Is BigPirate worth your time? Rounding up our review
- BigPirate review FAQs
BigPirate welcomes new players generously
As you may know, sweepstakes sites are not like traditional online casinos where you need to make a deposit to play games. Instead, you get to claim some virtual currencies, which can be used to spin the reels of your favorite slots in both fun and promotional modes for free. As for BigPirate, we were quite impressed to learn that it welcomes new players with a bonus of 20,000 Gold Coins, 2 Diamonds, and 2 Rum.
The three supported virtual currencies may sound strange, but they work similarly to other sweepstakes sites. For context, Gold Coins are still used for fun games, while Diamonds act as the Sweepstakes Coins on BigPirate and are used to play games in promotional modes. Diamonds can be redeemed for prizes once the relevant requirements are met. Rum, on the other hand, is used in the reward market to buy free plays and claw machine credits.
Our major highlight about this offer is the fact that you don’t need to enter any BigPirate promo code to unlock it. What’s needed is for you to register for an account through any of the site’s registration links on the banners of this page. Once you register your account, the welcome offer will be claimable immediately, even without completing your identity verification.
However, it might interest you to note that new players are also offered 150% bonus just for completing an initial GC bundle purchase. While purchases are 100% optional, your account must be fully verified to complete the process on BigPirate. Diamonds come with a 1x playthrough requirement, which must be met before submitting a cash prize redemption request.
BigPirate customer support experience
Unlike most new sweepstakes brands, BigPirate offers a better customer support experience. The site features a live chat support and email support channels that you can run to if anything goes wrong. To test the responsiveness of the live chat feature, we sent some queries about the brand’s virtual currencies and we got responses in a matter of minutes. The agent online was very friendly and patient while explaining all that we needed to know before playing.
We also had a great experience with the email support, and the brand responded to our queries within the hour. You can reach out to the live chat feature for information about some of the site’s offerings while the email support route is best for more serious issues like delay in cash prize redemption and inability to purchase Gold Coin bundles.
Moving on, if you’re someone who likes to get things done by yourself, the site also features a detailed FAQ page, where you can find answers to common questions about the brand. The last time we checked while writing this review, the page contains answers to questions relating to supported payment methods, account closure, and Diamond redemption.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | [email protected] |
BigPirate supported payment methods
BigPirate is a sweepstakes casino and as such, players are not required to purchase Gold Coin bundles to access its games. But then, those who are still willing to purchase GC bundles for more game time can do so via any of the site’s supported payment methods, including Visa, Mastercard, Google Pay, bank transfer, Trustly, and Apple Pay. While reviewing this site, our initial GC bundle purchase was processed immediately via PayPal.
As a sweepstakes casino, BigPirate also gives players the chance to redeem Diamonds for prizes via some of its supported payment options, including Apple Pay, Google Pay, and Trustly. To be honest, BigPirate supports more cash prize redemption methods than most of its competitors that we have reviewed in recent times.
However, before submitting that redemption request, kindly note that you must meet certain terms and conditions, including a compulsory 1x playthrough requirement on Diamonds. You must also accumulate up to 50 redeemable Diamonds before you can redeem them for cash prizes.
Our BigPirate mobile experience
From all indications, BigPirate doesn’t seem to feature a downloadable mobile app, but that’s not the end of the road. So far, we have been enjoying the site and its overall offerings on our mobile browsers. This is because the site is well optimized for mobile play, allowing you to access it, create an account, claim the welcome offer, and start playing your favorite games on your phone without issues.
During our review, we appreciate how well the site appears on the phone – all available games were properly arranged under their respective tabs, making it very easy for players to find their preferred titles in no time. Navigation felt smooth and intuitive, with menu, buttons, and game thumbnails adapting well to smaller screens without feeling cramped. We also noticed that page load times were reasonable, and switching between different sections of the site didn’t cause any noticeable lag or performance issues.
Overview of BigPirate safety and security
Security has become a thing of concern these days, given the fact that hackers are everywhere and are ready to attack. That’s why we only recommend sweepstakes sites that are properly secured using industry-standard security technologies like SSL and BigPirate is not an exception.
However, if you’re eager to learn about BigPirate’s license, it’s very important for you to note that as a sweepstakes casino, it doesn’t need one to function. The site operates under the US sweepstakes law, so licenses are not required, and real money gameplay is not allowed.
As a result, if you’re based in any of the BigPirate legal states and over 21 years of age, you can just sign up today to enjoy its game collections for free. For context, the site only accepts US players, except those who are based in California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, and Washington.
Let’s explore BigPirate’s game collections
Even though it’s a newly launched sweepstakes site, BigPirate impresses us with its game collections. As we said earlier, there are over 3000 titles that you can play here. These games cut across a variety of slots, social live dealer games, and table options. In the slot lobby, you’ll find games from top providers like Ela Games, Big Time Gaming, Evolution, and many more.
As slot lovers, we appreciate the availability of widely played options like Office Party, Sun of Egypt, Buffalo Force, Majestic Zeus, and much more. However, if you prefer table games, BigPirate also offers some exciting titles that you’ll definitely like to play. We are talking about games like American Blackjack, 21 Burn Blackjack, Caribbean Poker, Titan Roulette, and many more. Among many things, we like how well the lobby was designed and arranged. Aside from having games under their respective tabs, the site also features a very responsive search box, which can be quite helpful when looking for specific titles.
Does BigPirate offer a VIP program?
While we didn’t expect to find one, BigPirate offers a rewarding VIP program that you can participate in to enjoy perks like free Rum, special GC purchase bonuses, and personalized birthday offers. It’s worth noting that the perks you stand to enjoy as a member solely depend on your VIP level.
Talking about level, BigPirate’s VIP program features 5 tiers, including Deckhand, Matey, Buccaneer, Captain, and Admiral. Our most favorite highlight concerning this VIP program is the fact that players don’t need special invitation to partake in it. Once you sign up for an account, you should be on the first tier, Deckhand, immediately. From there, your growth on the leaderboard will be determined based on your overall gameplay.
A quick summary of our BigPirate review
Before rounding up this guide, here’s a table summarizing all that we have discussed above:
| Welcome bonus | 20,000 Gold Coins, 2 Diamonds, and 2 Rum |
| Promo code | N/A |
| Game collections | 3000+ |
| Mobile app | N/A |
| Restricted states | California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, and Washington |
| Minimum age requirement | 21+ years |
Is BigPirate worth your time? Rounding up our review
After exploring the ins and outs of BigPirate, we can confirm to you that the site is worth your time. Aside from offering more than 3000 casino-style games, we have also been enjoying its long list of bonuses, including welcome offer, daily login rewards, and mail-in bonuses. Its games cut across a range of slots, live dealers, and table games, ensuring you find something that will make you enjoy your stay, regardless of your gaming preference.
Furthermore, we also appreciate the seamless account registration process at BigPirate. As a first time user, we were able to register our account in just a few steps, taking less than 2 minutes altogether. And to make it better, the site features a list of other methods that you can quickly register through, including Google, Apple, and Facebook accounts.
To enjoy all these and more, you can quickly create an account on BigPirate through any of the banners on this page. Happy gaming!
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Simon Day
Simon has been writing about Gaming and Sports for over a decade, with his work featured in a variety of well-known gaming magazines. This year, he joined win.gg as an Editorial Specialist, where he continues to share his passion for the industry through insightful and well-crafted content pieces.
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