Welcome to our review of the 888 family of sites, focusing on 888 Casino, 888 Sport and 888 Poker. We will also take an overarching look at the key fundamentals of the site, such as payment options, security, promotions and welcome bonuses, mobile services, customer support and much more.
Of course, our review will be fair and impartial. We want you to know the truth about the 888 platforms warts and all. Where the site is good, we’ll highlight it, but we’ll also point out where we think the site could do better for its customers.
So with that very much in mind, let’s take a look at some of the key pros and cons you’ll find if you sign up with 888.
Welcome Bonus and Other Promotions
888 offers its customers four standard welcome bonuses across its three sites. There are two bonuses you can choose from at 888 Casino including one offering 100 Free Spins and the other a 100% Matched Deposit Bonus of up to €200, both redeemable from a deposit of just €10 or more.
With 888 Sport you can receive €30 worth of free bets when you deposit and wager €10 as a new customer and at 888 Poker, you receive up to €800 in a 100% matched deposit bonus when you deposit from as little as €10.
In addition to this, 888 also offers ad-hoc welcome bonus offers throughout the year at stated times, such as Christmas, Easter, Halloween or Black Friday. Each of the three sites also has a range of ongoing bonuses such as the £5 Acca Club at 888 Sport, the Daily WIsh free-to-play game which offers eligible customers a chance to win free spins, cash or a bonus every day.
There is no need to use an 888 Casino bonus code, or a bonus code for any other 888 site, to claim the standard welcome offer.
Website Interface and Usability
The 888 Casino website is very easy to follow and one of the more user-friendly designs. It is easy to set up your account and your preferences. Sign up is simple and quick, as is verification for the majority of new customers.
With a simple but striking design with the main colours being lime green against a black background, the site is eye-catching and the fact 888 uses different colours for each site (Poker is blue, Sports is orange), makes it easy to identify which site you are on.
One of the best aspects of the site though is its navigability. The games are organised into easy to follow categories and there is a search bar which allows quick navigation to individual games. Alongside the main menus, you can scroll down the site and find games organised by different types, such as sword and sorcery games, In Demand games, Big Bass-themed games and much more.
In terms of usability, the 888 website is one of the best we have reviewed.
Mobile Options
888 offers downloadable bespoke apps for all its services, 888 Sport, 888 Poker and 888 Casino. There are apps available for both Android and iOS devices, while the website is also fully mobile-compatible for any users that wish to access the site via a browser.
The good news for mobile users is that the 888 mobile service offers access to the same games and options you can find on the website, meaning you get the same high quality service via your handset or tablet as you do on a computer.
However, for the prime mobile service, it is advisable to download the apps for your specific device.
Payment Options
888 offers customers a wide range of options when it comes to payment methods. We have outlined these below.
Accepted Payment Methods
You can deposit and withdraw money to and from your account with 888 using any of the following payment methods.
- Visa Debit/Credit Cards
- MasterCard Debit/Credit Cards
- Luxon Pay
- Apple Pay
- Pay by Bank
- Trustly
In addition to the methods above, the following payment method can be used for deposits only.
- Paysafecard
The exact type of payment methods available to you are dependent on your location and the rules and regulations regarding gambling services in your location.
Deposit Details
The minimum deposit amounts for each deposit method is shown below.
- Visa Debit/Credit Cards – €10 min
- MasterCard Debit/Credit Cards – €10 min
- Luxon Pay – €10 min
- Apple Pay – €10 min
- Pay by Bank – €10 min
- Trustly – €10 min
- Paysafecard – €10 min
Maximum deposit amounts vary by payment method and as an 888 Casino customer you can set your own deposit limit when you open your account.
Withdrawal Details
Outlined below are the withdrawal times that are expected for each type of withdrawal. These times shown assume that verification has been completed by the customer.
- Visa Debit/Credit Cards – Same day up to 3 working days
- MasterCard Debit/Credit Cards – Same day up to 3 working days
- Luxon Pay – Same Day
- Apple Pay – Same day up to 3 working days
- Pay by Bank – Same Day
- Trustly – Same Day
- Wire Transfer – 2-5 working days.
Customer Service Review
888 Casino offers two main options when it comes to customer service.
Support Options & Help Resources
There are two main support options available for customers at 888 Casino.
- Messaging Service: Initially you will be speaking to a Chatbot to ascertain why you need support and once this has been ascertained, you will be directed to a section on the site which explains your issue, or put in touch with a member of customer support to resolve the issue.
- Online Help: If you feel your issue will be covered in 888 Casino’s extensive online help service, then you can click on this option and search using a keyword or phrase to discover what the help section has regarding your issue.
Unfortunately, customers have been unhappy with 888’s customer service options, complaining of a lack of response to their issues and difficulties in dealing with the Chatbot service. When conducting our review, we found responses to our questions were generally accurate and arrived quickly. However, it was difficult to speak with a human chat operator.
Licensing and Security
888 Casino holds several licenses allowing them to operate in multiple countries. This includes a license from the Gibraltar Licensing Authority and the Gibraltar Gambling Commissioner and the casino operates in the UK under a licence from the UK Gambling Commission.
Is 888 Casino Legit?
Owned by Evoke PLC (formerly 888 Holdings), 888 Casino and its sister sites Poker and Sports and one of a number of high-profile sites owned by Evoke which also includes William Hill (non U.S. assets) and Mr Green. These are some of the most reputable and best online casinos in the online gambling industry. As such, we feel the 888 Casino Trustpilot reviews are somewhat unjust and not representative of the site when we reviewed it.
888 Sports Book Review
888 Sports isn’t one of the newest betting sites, the site has been around a good while, but there is an excellent reason for that. High quality betting options and great value odds being chief amongst them.
Betting Markets
There are a huge selection of betting markets available ay 888 Sports including the most popular sports such as Soccer, Horse Racing, Tennis, Golf, Basketball, American Football, Darts, Greyhounds, Snooker and Cricket.
You can also find dedicated sections on the site for lesser-followed sports such as Gaelic Sports, Pool and Surfing, as well as dedicated sections for both Esports and Virtual Sports betting.
Odds Value
Using an odds comparison site, we found that 888 generally offers decent value odds with most of their offerings being around the middle to the top of the market in value.
Live Betting & Streaming
888 Sport offers a dedicated live betting section via its Live Now section, this section includes all current In Play markets as well as any available Live Streams for customers to access.
Betting Limits
Betting limits are dependent upon the market being bet on and can be set by 888 Sport based on a variety of factors.
Sports bettors have a wide choice of markets and bets to select from at 888 Sport and they do offer customers one of the best all-round sports betting services you can find online.
888 Casino Review
888 Casino offers a wide range of slots, casino games, scratchcards, plus an exciting Live Casino option with a wealth of gaming options including jackpot slots and a range of crash games.
Software Providers
Some of the top software providers you can find games from at 888 Casino include:
- Pragmatic Play
- NetEnt
- Evolution
- Blueprint Gaming
Game Selection
888 Casino has a fantastic selection of games including slot games, progressive jackpot slots, casino games (such as baccarat, roulette, blackjack and poker). It also offers the chance to play a wide range of crash games, scratchcards, video poker and much more.
Live Casino
If live casino gaming is your thing then 888 Casino offers a wealth of selections including games streamed live from Las Vegas including popular casino options like Roulette, Baccarat, Blackjack as well as a wide choice of Gameshow style games, as well as a selection of Poker style games.
Betting Limits
Betting limits for each game at 888Casino are entirely dependent on the game, however most lower value bets are around €0.10 or €0.20 with upper limits bets entirely dependent on the game type.
888 Casino has had a few critics in its Trustpilot reviews, some of them justified based on our review especially with regards to the customer service options. However, we found the casino paid out as you would expect and found no evidence of many of the complaints reviewers have made.
888 Poker Review
888 Poker offers a one-stop shop for poker fans offering a wide selection of poker games to play across the site.
Available Games
You can find a wide selection of games at 888 Poker including a variety of level buy ins for:
- Cash Games
- Tournaments
- Freerolls
- Satellites
- Bounty Hunter
You can play a range of poker games too including Texas Hold’em, Omaha, Omaha Hi-Lo, Blast and Snap
888 Casino’s Presence in the Casino Streaming Scene
Given the wide range of games available at 888 Casino, the options for live streamers here makes it very appealing. Additionally, with 888 being a well-known name in the industry, with plenty of customers, it is an appealing option for viewers.
Our 888 Casino Review Conclusion
888 has come in for some criticism in recent times, as a quick look at any review pages will tell you. But is it justified? In terms of customer service, then I feel there are grounds to be unhappy with the options provided. However, in terms of not winning on the site and many of the other claims made by disgruntled customers, we found no evidence of that during the process of the review, or in playing thereafter.
What we found instead was a good quality platform that has excellent options for sports, casino and poker and which has a good selection of options for welcome offers, as well as decent value longer term promotions.
For another good quality betting option, check out our Betway review for another great multiple platform betting option.
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Simon Day
Simon has been writing about Gaming and Sports for over a decade, with his work featured in a variety of well-known gaming magazines. This year, he joined win.gg as an Editorial Specialist, where he continues to share his passion for the industry through insightful and well-crafted content pieces.
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