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Win.gg News Starbreeze CEO apologizes for failed Payday 3 launch

Starbreeze CEO apologizes for failed Payday 3 launch

Olivia Richman
Olivia Richman Published 23/09/2023
Payday 3 launch

Payday 3 had a horrible launch, and Starbreeze CEO Tobias Sjogren has now responded with an apology.

The long-awaited Payday 3 came out this week, and a lot of fans were let down when the servers essentially didn’t work. The matchmaking system was not even close to working, with players not finding matches and remaining in the lobby for hours. Starbreeze confirmed that this was due to a slow matchmaking error and told fans that matchmaking was “still unavailable.”

For a multiplayer game, this was quite frustrating to hear.

Starbreeze CEO responds to Payday 3 launch

After the launch left even diehard Payday fans infuriated, Starbreeze’s CEO, Sjogren, decided to make a personal statement on the matter.

On Twitter, Sjorgren said that the team was “sorry” about the infrastructure “not holding up as expected.”

https://twitter.com/tobiassjogren/status/1705098120529330396?s=20

“Although it’s impossible to prepare for every scenario, we should be able to do better,” Sjorgren. “We work tirelessly until we had restored all services and our players can get back to heisting again without issues!”

While some sympathized with Sjorgren and told him that Payday 3 would still be a great game once the servers were fixed, most gamers felt that it was too late to fix the game’s reputation.

On Twitter, a lot of players noted that they were not able to play more than one game in over 24 hours. For them, it was “unacceptable” that the game was launched in such an abysmal state.

It will be interesting to see how many fans have a change of heart once Payday 3 is playable. It will all depend on the gameplay at that point. Until then, Payday 2 continues to reign supreme in terms of ratings and player count.

Olivia Richman Olivia Richman
About Olivia Richman

Olivia has worked in media ever since graduating from college, with her coverage ranging from traditional newspaper reporting to digital coverage of all things gaming, online betting, and nerd culture. She has traveled around the world pursuing that coverage, from the far coasts of the United States to the busy downtown core of Tokyo, Japan. Olivia’s favorite games include Overwatch and Super Smash Smash Bros, and she has been published at Esports Illustrated, Inven Global, EsportsInsider, Upcomer, and elsewhere.

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