Jeff Kaplan on Overwatch players' matchmaking patent concerns
The Overwatch community is concerned with the way Blizzard handles matchmaking.
Overwatch player PrototypeOW came across a patent belonging to Activision-Blizzard that places lower skill level players with better players in order to make matches "as even as possible." According to a tweet from PrototypeOW, Blizzard also uses data including chat use, voice use, and rage quitting to even out matches.
welp, i've finally gone off the deep end. i just discovered a matchmaking patent from Activision/Blizz that states that they retain small pieces of data (i.e. voicechat use, chat use, ragequitting) in conjunction with actual performance to put you in games with even chances— crackpot investigative journalist (@PrototypeOW) September 21, 2020
The patent claims that mixing skill levels in matches successfully retains players. This had PrototypeOW and other Overwatch players considering the possibility of the "main account curse," which means that fresh accounts have an easier time going "against the system" because Blizzard would have less data to use.
"Theoretically, if you make all lobbies as close as possible, you're more likely to get more skilled teammates, because the game would think you'd need them to keep the 50% winrate, whereas if you carry every game, you're gonna get shitters to maintain their winrate," Prototype tweeted.
The concerned player also shared the findings on social media, where some players voiced concerns and others called it "rumors." As the post gained traction, game director Jeff Kaplan decided to step in and clarify meaning behind the findings.
Jeff Kaplan addresses matchmaking patent concerns
Kaplan first claimed that Overwatch does not use voice or text chat as part of its matchmaking analysis, in spite of what's listed in the patent. He then provided a simplified bullet list of what affects players' matchmaking the most.
According to Kaplan, a player's matchmaking rating is very much affected by their win-loss ratio. They do take into account "certain conditions," like if someone is a new player. The MMR also heavily considers a player's region and ping.
Update: Jeff replied to a reddit thread about my posts, and he denied that chat has any influence on mm, but he said nothing about the other claims I made, like the ones about loss/winstreaks and overall gameplay quality influencing matchmaking. This points to this being true IMO— crackpot investigative journalist (@PrototypeOW) September 21, 2020
While many Overwatch fans thanked Kaplan for taking the time to clarify, PrototypeOW and some other players were not satisfied. Back on Twitter, PrototypeOW said that Kaplan didn't address his biggest concern, which was low skill and high-level players being paired together to make matches even and retain players.
PrototypeOW, a Grand Master player, even said he planned to make a fresh account to test the theory. The player's followers noted that similar things have happened to them. Some noted that players get purposely "beat back down" when they climb too much. Others said "bad players are rewarded and good players are punished."
While this is still a possible concern for Overwatch matchmaking, players were still relieved to hear that Overwatch does not use voice and chat data for matchmaking purposes.
Visual Stories around the web
Valve admits it was letting cheaters into trusted CSGO games
Riot addresses problems with chat and voice bans in Valorant
Overwatch Role Queue given new launch time due to potential issues
Latest Apex Legends patch takes aim at cheaters and leavers
Overwatch bans stacking in competitive play for Grandmasters
Boston Uprising owner Bob Kraft has prostitution charges dropped
All about Overwatch 2's release date, new heroes, game modes
BlizzConline features cosplay, art contest, and talent spotlight
Overwatch League All-Stars dates, events, and players revealed
2020 Overwatch League MVP Award goes to Shanghai Dragons' Fleta
New Tracer's Comic Challenge event arrives in Overwatch
Overwatch League 2020 All-Stars Skins revealed for D.Va, Reinhardt
dafran reemerges after social media disappearance as farmer
TSM goes deeper on streaming, signs Twitch streamer Pokelawls
LA Gladiators' birdring collapses on-air after win over Defiant
Overwatch veteran Ryujehong is considering joining OWL again
xQc is done streaming for Sentinels, pursue new opportunities
Hexagrams discusses "mental break" that occurred live on OWL
Overwatch League 2020 Grand Finals, All-Star event date announced